ONLINE TRAINING PLATFORM FOR ENSURING SERVICE EXCELLENCE

Set high standards and achieve them by having an excellent training plan.

TRAINER PRO

Focused on training

USD1,499

12 months & 50GB DATA

SELECT

YOUR PLAN INCLUDES:

  • Software License for 1 year
  • 150 users – Single Brand
  • Complete online learning management system (LMS)
  • Employee Certification
  • Advanced Training Program Platform
  • Live Progress Tracking
  • Training Validation Tools
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OPERATIONS

Training, HR & Product

USD1,999

12 months & 75GB DATA

SELECT

YOUR PLAN INCLUDES:

  • Software License for 1 year
  • 250 users – Single Brand
  • Complete online learning management system (LMS)
  • Employee Certification
  • Advanced Training Program Platform
  • Live Progress Tracking
  • Training Validation Tools
  • HR Module – Employee
    Performance Management
  • Candidate Screening &
    Evaluation Tool
  • complete setup of your system for
    the effective use of Done
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CORPORATE

Managing Managers

USD2,599

12 months & 1000GB DATA

SELECT

YOUR PLAN INCLUDES:

  • Software License for 1 year
  • Unlimited users – Single Brand
  • Complete online learning management system (LMS)
  • Employee Certification
  • Advanced Training Program Platform
  • Live Progress Tracking
  • Training Validation Tools
  • HR Module – Employee
    Performance Management
  • Candidate Screening &
    Evaluation Tool
  • Service Monitoring Software
    Red Flag Service
  • Product Costing Module
  • Cook Book Wizard
  • KPI Management Software
    (Getting things Done!)
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ALL OUR PLANS ALWAYS INCLUDE:

24/7 Chat Support | Regular Training Videos | Live Updates


All plans include live hosting and constant updates. Monthly subscriptions are available upon request. Additional users are USD3.5/year each. Additional 25GB USD37.50/year Creating videos for your training is of top importance. Ask for our daily rates for Video Creation

TRUSTED BY MILLIONS

Prices do not include VAT which is calculated based on the users' billing country. Final price is displayed on billing page.

LIVE & ONLINE TRAINING PROGRAMS

HOSPITALITY MANAGEMENT DEVELOPMENT COURSE

This is a series of 12 sessions that has been developed for people who are in a management role in the hospitality and service industry. The first four sessions are about thinking, change management, influence and leadership. The other eight sessions are about finance, sales skills, motivation, d...

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POWERING FORWARD

This event is all about how to get things done, both at work and in your personal life. Making lists is a popular way of organizing things that need to be done. During Powering Forward we help you move from making lists to selecting two very important goals that you feel you MUST achieve, and ...

READ MORE

UPSELL MANIA

Fun, exciting and an instant revenue multiplier. Once your team have implemented Done! and they are experts in their restaurant service skills, Upsell Mania comes along and multiplies your revenue overnight. No matter where you are at, this happy program lasts exactly 30 days and instantly adds n...

READ MORE

3 4 ME INSTANT CHANGE

Everyone in life struggles to achieve the personal changes that they dream of. This short program will help you to step forward to become your Greatest Self

READ MORE

THE MASTER SALESMAN'S TOOLBOX

This is a full day seminar followed up by four weekly management exercises that we monitor together with your team; a half day follow up seminar takes place one month later. It goes into the science of why people buy stuff and how we can answer their desires and needs to build our business. The M...

READ MORE

SEQUENCE OF SERVICE PRODUCTION

We assist in "shooting" Sequence of Service videos for uploading to Done! For many operations they do not have the time to dedicate to creating the material required to ensure excellent training so we assist in bringing this material to life. Our team will guide you as you shoot the videos and e...

READ MORE

THE 9 STEP SALES MEETING FOR SUCCESS

Course Overview: Build amazing confidence for your sales people for every sales meeting. Course Content: Help your team understand that a sales meeting is all about building a great and lasting relationship and NOT about selling a product. Learn our 9 step process for managing a powerful sales ...

READ MORE

OUTSTANDING CUSTOMER RELATIONS

Course Overview: This half day program will turn your people into experts when it comes to dealing with a customer and keeping a long term relationship with them. Straight to the point, it will make them go through the entire process of taking care of customers and knowing your customers' needs....

READ MORE

INTERPERSONAL & COMMUNICATION SKILLS

This program is ideal for people from any business function who are looking to develop their interpersonal skills and achieve greater business success. It is also designed for those being developed for executive responsibilities and is particularly appropriate for people who do not have staff rep...

READ MORE

LEADERSHIP IN SENIOR MANAGEMENT

This course is designed for directors and senior managers with leadership responsibilities. Other senior executives who contribute to the strategic management of their organizations, or those who are about to be promoted to such positions, will also benefit from attending this course. The higher...

READ MORE

PROBLEM SOLVING & DECISION-MAKING

As pressure to work faster and more effectively increases, so it becomes vital to hone your decision making skills. You’ll leave this seminar with clear and effective strategies which can be applied to all decisions and challenges you face. This One Day session will help you clearly identify your...

READ MORE

STRATEGIC SALES MANAGEMENT

The program is designed for experienced, newly appointed or potential sales managers, as well as those who require a broad appreciation of strategic sales management. As a strategic sales manager responsible for setting the strategy, culture, structure, roles and results required from the sales f...

READ MORE

ALL OUR PROGRAMS ARE DELIVERED LIVE BY EXPERT TRAINERS. PRICES ARE PER PERSON.


Done! team are constantly producing new programs and customized training solutions. Please get in touch with us and share your needs. We will build the course that you are looking for!

LIVE & ONLINE TRAINING PROGRAMS

70 BY 7 MASTERING HOSPITALITY

A master is someone who has comprehensive knowledge or skill in a subject. In two days attendees learn how to build mastery into the way they do business. This course talks about seven important pillars of a company and shows how to get managers to constantly improve the way they work. The seven ...

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BASIC TRAINING FOR SERVICE PEOPLE

This program meets one of the greatest needs in the hospitality industry today. ensuring that every front line team member has the basic skills to serve. There are 16 modules that lead team members through a rich series of sessions that share the skills required to serve to the highest possible s...

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TRAINING TRAINERS FOR HOTELS & RESTAURANTS

Participants learn how to train using the Done! ABC system. It is essential learning for anyone with management responsibilities Our platform for Done! software is created based upon the principles of Training Trainers. Participants learn how to link together Orientation Programs, Job Descript...

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POWERING FORWARD

This event is all about how to get things done, both at work and in your personal life. Making lists is a popular way of organizing things that need to be done. During Powering Forward we help you move from making lists to selecting two very important goals that you feel you MUST achieve, and ...

READ MORE

UPSELL MANIA

Fun, exciting and an instant revenue multiplier. Once your team have implemented Done! and they are experts in their restaurant service skills, Upsell Mania comes along and multiplies your revenue overnight. No matter where you are at, this happy program lasts exactly 30 days and instantly adds n...

READ MORE

3 4 ME INSTANT CHANGE

Everyone in life struggles to achieve the personal changes that they dream of. This short program will help you to step forward to become your Greatest Self

READ MORE

THE MASTER SALESMAN'S TOOLBOX

This is a full day seminar followed up by four weekly management exercises that we monitor together with your team; a half day follow up seminar takes place one month later. It goes into the science of why people buy stuff and how we can answer their desires and needs to build our business. The M...

READ MORE

OWNER - OPERATOR RELATIONSHIPS

Course Overview: This course is for Senior Managers seeking to enhance their experience Course Content: A comprehensive and enthusiastic breakdown of this complex topic Live examples from the industry Practical application during the course using case studies Who should attend Senior executi...

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HOSPITALITY ASSET MANAGEMENT

Course Overview: This course is for owners of multiple properties and their senior property and asset managers Course Content: How to classify and value assets, and for those involved in acquisition, operation and care of physical assets, especially critical infrastructure Who should attend ...

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STRUCTURING FRANCHISE PARTNERSHIPS

Course Overview: Having a franchise and making it a successful business are two different things Course Content: Learn the value of building a great franchise and how to contribute massive value to the purchasers of your franchise Seek the long term win for you, your franchisee and the clients...

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FRONT OFFICE MANAGEMENT PRACTICES

Course Overview: Transform the experience of every arriving customer in your hotel Course Content: Based upon years of experience in multiple brands, this course is designed to revolutionize the way you think about customers and transform you from a guest mentality to a customer mindset Who sh...

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HOTEL REVENUE MANAGEMENT

Course Overview: Instant business growth is achievable with the right knowledge. Course Content: Growing the business through Revenue Management is one of the best ways to grow your business. Understanding the importance of yield management and the potential lost by low cost bookings Who shou...

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SEQUENCE OF SERVICE PRODUCTION

We assist in "shooting" Sequence of Service videos for uploading to Done! For many operations they do not have the time to dedicate to creating the material required to ensure excellent training so we assist in bringing this material to life. Our team will guide you as you shoot the videos and e...

READ MORE

THE JOURNEY FROM SUPERVISOR TO MANAGER

Course Overview: This course is for supervisors who are seeking to grow to their first management position. Course Content: Starting with the basics of behavior as a manager, the way of thinking, how to analyze the business, how to write schedules, how to create and maintain effective opening ...

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TURN AROUND TOOLBOX

Course Overview: Rescuing a drowning operation in the shortest possible time. Course Content: This course is unique in that it takes place in the work-place and is a hands-on shadow management activity. The course is designed to support an operation where things are not working according to pl...

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THE 9 STEP SALES MEETING FOR SUCCESS

Course Overview: Build amazing confidence for your sales people for every sales meeting. Course Content: Help your team understand that a sales meeting is all about building a great and lasting relationship and NOT about selling a product. Learn our 9 step process for managing a powerful sales ...

READ MORE

OUTSTANDING CUSTOMER RELATIONS

Course Overview: This half day program will turn your people into experts when it comes to dealing with a customer and keeping a long term relationship with them. Straight to the point, it will make them go through the entire process of taking care of customers and knowing your customers' needs....

READ MORE

ASSERTIVENESS AND SELF-CONFIDENCE

It is a 2 Days Program with extensive role-play, exercises and discussions, during which all members of an organization will benefit from a fully interactive and thought provoking workshop. This training provides the learner with a range of tools and techniques to improve confidence and build ...

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BRAIN POWER – UNLEASH YOUR MIND

In the four modules of Brain Power, you explore and develop your creative and innovative thinking skills, master techniques to improve your memory and boost your reading ability. This program will increase your potential and personal effectiveness by helping you to access more of the dormant powe...

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CONFLICT MANAGEMENT

Where a number of people are working together there will usually be some conflict – it is almost impossible to avoid it completely. The important thing is to be able to understand the true causes of any conflict and to have the skill to manage it constructively (for the benefit of the business) w...

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EMOTIONAL INTELLIGENCE – THE HEART WORK

The "Heart Work" program provides a basic understanding of what emotional intelligence is, why it is important for the individual and for organizations, and how to improve it and apply it in the workplace. "Heart Work" adds a new dimension to other known EI approaches by pioneering and launching ...

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INTERPERSONAL & COMMUNICATION SKILLS

This program is ideal for people from any business function who are looking to develop their interpersonal skills and achieve greater business success. It is also designed for those being developed for executive responsibilities and is particularly appropriate for people who do not have staff rep...

READ MORE

LEADERSHIP IN SENIOR MANAGEMENT

This course is designed for directors and senior managers with leadership responsibilities. Other senior executives who contribute to the strategic management of their organizations, or those who are about to be promoted to such positions, will also benefit from attending this course. The higher...

READ MORE

PROBLEM SOLVING & DECISION-MAKING

As pressure to work faster and more effectively increases, so it becomes vital to hone your decision making skills. You’ll leave this seminar with clear and effective strategies which can be applied to all decisions and challenges you face. This One Day session will help you clearly identify your...

READ MORE

STRATEGIC SALES MANAGEMENT

The program is designed for experienced, newly appointed or potential sales managers, as well as those who require a broad appreciation of strategic sales management. As a strategic sales manager responsible for setting the strategy, culture, structure, roles and results required from the sales f...

READ MORE

HOSPITALITY MANAGEMENT DEVELOPMENT COURSE

This is a series of 12 sessions that has been developed for people who are in a management role in the hospitality and service industry. The first four sessions are about thinking, change management, influence and leadership. The other eight sessions are about finance, sales skills, motivation, d...

READ MORE

ADVANCED TRAINER

This three day course is for graduates of Training Trainers. It is designed to teach participants how to train large groups and how to speak in public. Participants learn how to create and give a seminar; how to create slides and presentation material; how to speak to groups; how to use music ...

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THE ULTIMATE MENTORING EXPERIENCE

This is an 18 week mentoring experience that combines life game skills with business and brings it all together in a one month business initiative that is measurable through sales in a business unit . This program is delivered week by week in 2 hour sessions. The first four sessions focus on t...

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ALL OUR PROGRAMS ARE DELIVERED LIVE BY EXPERT TRAINERS. PRICES ARE PER PERSON.


Done! team are constantly producing new programs and customized training solutions. Please get in touch with us and share your needs. We will build the course that you are looking for!