Hospitality Training & Consulting Services

Done! provides hospitality training & consulting services designed to support your business by examining and advising how improvements may be made, principally by intensive and rapid team development.

We have many different training tools to help enhance the growth and learning of your team. Our objective is to ensure 100% happiness of all your customers, all the time. That's what we consider to be hospitality!

Our team are mobile and we love to deliver "Live". The true power, emotion and passion can only be fully communicated face to face. It's easy to get around and our team are constantly flying in and out of a city near you. Let us know how we can help and we will share with you the best time to make it happen. Check out our hospitality training programs and let us do what we love to do the most:

We are here to serve you - No one can stop us!

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Business Mentoring
for Owners & Senior Management

Our One to One Business Mentoring solution is designed to provide support to Owners, Directors and General Managers. read more...

US$650
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Hospitality Management Development Course

This is a series of 12 sessions that has been developed for people who are in a management role in the hospitality and service industry. read more...

US$975Hotel Customer Service Training
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70 BY 7
Mastering Hospitality

In two days attendees learn how to build mastery into the way they do business. read more...

US$750
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basic training for service people

This program meets one of the greatest needs in the hospitality industry today. ensuring that every front line team member has the basic skills to serve read more...

US$199
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Training Trainers
For Hotels & Restaurants

Participants learn how to train using the Done! ABC system. read more...

US$585Hotel Customer Service Training
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Advanced Trainer

This course is for graduates of Training Trainers. It is designed to teach participants how to train large groups and how to speak in public. read more...

US$585
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Powering Forward

This event is all about how to get things done, both at work and in your personal life. read more...

US$69
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UPSELL MANIA

Fun, exciting and an instant revenue multiplier. Once your team have implemented Done! and they are experts in their service skills, read more...

US$95
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3 4 me instant Change

Everyone in life struggles to achieve the personal changes that they dream of. read more...

US$0
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The Master Salesman's Toolbox

This is a full day seminar followed up by four weekly management exercises that we monitor together with your team. read more...

US$465
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Owner - Operator Relationships

Course Overview:
This course is for Senior Managers seeking to enhance their experience
read more...

US$695
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Hospitality Asset Management

Course Overview:
This course is for owners of multiple properties and their senior property and asset managers read more...

US$69
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Structuring Franchise Partnerships

Course Overview:
Having a franchise and making it a successful business are two different things read more...

US$95
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Front Office Management Practices

Course Overview:
Transform the experience of every arriving customer in your hotel read more...

US$0
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Hotel Revenue Management

Course Overview:
Instant business growth is achievable with the right knowledge. read more...

US$465
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Sequence of Service Production

This service is designed for assisting clients in creating powerful Sequences of Service videos
read more...

US$695
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The Journey From Supervisor to Manager

Course Overview:
This course is for supervisors who are seeking to make their first step into Management read more...

US$69
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Turn Around Toolbox

Course Overview:
Rescuing a drowning operation in the shortest possible time read more...

US$95
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The 9 Step Sales Meeting for Success

Course Overview:
Build amazing confidence for your sales people for every sales meeting. read more...

US$0
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Outstanding Customer Relations

Course Overview:
Turn your people into experts when it comes to serving customers and building long term relationships with them. read more...

US$465
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Assertiveness and Self-confidence

It is a 2 Days Program with extensive role-play, exercises and discussions, during which all members of an organization read more...

US$625
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Brain Power – Unleash Your Mind

In the four modules of Brain Power, you explore and develop your creative and innovative thinking skills, master techniques read more...

US$460
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Conflict Management

Where a number of people are working together there will usually be some conflict – it is almost impossible to avoid it completely. read more...

US$460
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Emotional Intelligence – The Heart Work

The "Heart Work" program provides a basic understanding of what emotional intelligence is, why it is important for the individual read more...

US$660
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Interpersonal & Communication Skills

This program is ideal for people from any business function who are looking to develop their interpersonal skills read more...

US$660
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Leadership in Senior Management

This course is designed for directors and senior managers with leadership responsibilities. Other senior executives read more...

US$780
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Problem Solving & Decision-Making

As pressure to work faster and more effectively increases, so it becomes vital to hone your decision making skills. read more...

US$420
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Strategic Sales Management

The program is designed for experienced, newly appointed or potential sales managers, as well as those who require read more...

US$825

Done! team are constantly producing new programs and hospitality training solutions. Please get in touch with us and share your needs. We will custom build the course that you are looking for

Contact us


Our Worldwide Offices

+66 8 9725 4214

Bangkok - Thailand

+961 71 919 833

Beirut - Lebanon

+971-54-4790132

Dubai - UAE

+84 121 673 4207

Ho Chi Minh, Vietnam

+918 437 711 066

India

+234 8036 601 462

Lagos, Nigeria

+965 9882 4113

Kuwait City - Kuwait

+44 1423 870 050

UK Inquiries

+1 813 288 4900

USA

info@done.fyi

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